Frequently Asked Questions

You can book an appointment online through our Cliniko booking system by clicking the "Book Now" button, or call us directly at (02) 8840 9117. We'll find a time that works best for you.

Your first session will include a comprehensive assessment where we evaluate your condition, discuss your health history, and develop a personalised treatment plan. Please allow up to 60 minutes for your initial consultation.

Initial consultations typically last 45–60 minutes. Follow-up sessions are generally 30–45 minutes, depending on your treatment plan and needs.

No, you do not need a referral to see us. You can book directly. However, if you have a referral from your GP or specialist, please bring it along as it may be relevant to your treatment.

Please bring comfortable clothing that allows movement, any relevant medical imaging or reports, your Medicare card or private health insurance details, and a list of any medications you are currently taking.

The number of sessions varies depending on your condition and goals. After your initial assessment, we'll provide a recommended treatment plan with an estimated timeline. Many patients see significant improvement within 4–6 sessions.

Yes, there is plenty of parking available within the complex.

We accept Visa, Mastercard, American Express, HICAPS for on-the-spot private health insurance claims, and cash. Payment is required at the time of your appointment.

Chiropractic services are generally not covered by Medicare. However, you may be eligible for a Medicare rebate if you have a chronic disease management plan (EPC referral) from your GP. Most private health insurance funds cover chiropractic care.

Yes, you can reschedule your appointment. We kindly ask for at least 24 hours notice for any changes or cancellations. Late cancellations or no-shows may incur a fee.